body {
font-family: ‘Segoe UI’, Arial, sans-serif;
margin: 0;
padding: 0;
background: #f7f8fa;
color: #1a202c;
}
header {
background: #2e3e4e;
color: #fff;
padding: 2rem 0 1.2rem;
text-align: center;
}
header h1 {
margin: 0;
font-size: 2.4rem;
font-weight: 700;
letter-spacing: 1px;
}
nav {
background: #586478;
color: #fff;
padding: 1rem 0;
text-align: center;
}
nav a {
color: #fff;
text-decoration: none;
margin: 0 1rem;
font-weight: 500;
font-size: 1.05rem;
transition: color 0.2s;
}
nav a:hover {
color: #ffd380;
}
section {
max-width: 800px;
margin: 2rem auto;
background: #fff;
border-radius: 8px;
box-shadow: 0 6px 24px rgba(32,40,52,0.10);
padding: 2rem 2.5rem 2rem 2.5rem;
}
h2, h3 {
color: #2e3e4e;
margin-top: 2rem;
}
.project-highlight {
margin-top: 2.5rem;
background: #f1f4f8;
padding: 1.5rem;
border-radius: 7px;
box-shadow: 0 2px 10px rgba(96,116,132,0.06);
}
ul {
margin: 1rem 0 1rem 1.2rem;
padding-left: 1rem;
}
li {
margin-bottom: 0.7rem;
}
blockquote {
border-left: 5px solid #ffd380;
font-style: italic;
background: #f9f5e5;
padding: 0.7rem 1rem;
margin: 1.7rem 0;
color: #534537;
}
.footer {
text-align: center;
padding: 1.7rem 0 1rem;
color: #8691a0;
background: #e4e8ed;
font-size: 0.95rem;
border-top: 1px solid #d1d5da;
margin-top: 2.5rem;
}
Julie Elliott
User Experience Designer & Researcher
About Julie Elliott
As a creative, strategic, and human-centered User Experience Designer and Researcher, I am passionate about transforming complex problems into elegant, empathetic solutions. With over 15 years of experience, my work is rooted in psychology, UX design, and a dedication to continuous innovation.
I combine deep research expertise, a knack for storytelling, and a relentless curiosity to uncover what motivates people, how they interact with technology, and what drives meaningful change. I thrive when collaborating across disciplines to design products that are not only functional, but delightful and intuitive.
My creative approach bridges qualitative insights with strategic decision-making, allowing teams to align business goals with authentic user needs. Whether leading diary studies for sales teams navigating tool-heavy ecosystems, championing AI integration to streamline workflows, or guiding enterprise design through periods of rapid transformation, I focus on making a lasting impact for both users and organizations.
I believe the best results come from blending creativity with rigor, strategy with empathy, and research with action – all with the ultimate goal of elevating the human experience.
Featured Project: Mid-Market Diary Study – Too Many Tools, Too Little Time (2025)
In 2025, I led a diary study of Mid-Market Account Executives navigating a maze of manual work and disconnected sales tools at an automation-focused company. Through interviews and real-time activity logs, the project revealed how fragmented workflows and poor tool integration forced AEs into labor-intensive, repetitive data entry—slowing down progress and eroding trust in system accuracy.
- Key Insight: Sales reps spend hours weekly on manual CRM updates, outreach, and duplicate work despite access to advanced automation tools.
- Strategic Recommendations: Automate repetitive tasks, improve system integration, support personalized collaboration, and promote data hygiene for reliable decision making.
- Business Impact: The work directly informed roadmaps for tool integration, pilot automation efforts, and new practices to boost sales productivity and user satisfaction.
Findings from this research contributed to enterprise initiatives streamlining sales processes and scaling intelligent automation across the organization.
